The concept of telehealth has made big news as we all hunker down at home. But do you know what that really means? There are lots of images of men and women in white coats and a patient with a tissue up to their nose. Is that what counseling looks like through teletherapy? These are great questions! There isn’t a lot of information out there about what it really looks like. We thought we’d take this time to let you know what it’s like to do teletherapy with our Wake Forest counselors.
First, like we do with all new clients we do a free, 15-minute phone consultation to make sure we’re the best fit (which you can schedule here). If we aren’t, we are going to do our best to help you find the therapist that’s best for you. Our main priority is you getting the help you need, even if that means it isn’t us!
If we’re a good fit for you then we help you have all the information you’ll need for your first session. We’ll let you know what platform we’re using (including backups in the event of a technological hiccup), how to access it, and some tips and tricks to help you make it awesome.
Then, we connect via video. This might be very familiar to you if you’ve done WebEx or Zoom meetings at work. Our system is super similar to that and is HIPAA compliant so we know your information is safe and protected! At the time of your session we log on and you log on and we get to see each other’s faces, just like when you walk into our physical office.
Finally, we get down to business. We dive in and we work on your goals, work to get you where you want to go, and help you be the best you – even when the whole world feels as if it’s turned upside down.
You might be thinking, “Wow. That doesn’t sound super different.” And you’d be right. It’s not. The main difference in how we connect via teletherapy is just the method we use. You’re still greeted with a smile, still get the same amazing therapy (even things like EMDR can be done via telehealth), your same wonderful therapist, and the same support, encouragement, and tools you’d get in our physical office.
We know it can seem like an unknown when you think about starting teletherapy with one of our Wake Forest counselors so we wanted to give you a better understanding. If you have more questions we didn’t answer here, we’d love to connect with you. Feel free to reach out to us at 919-891-0525 and we’re happy to answer any questions you have! If you’re ready to schedule your free, 15-minute phone consultation click here.